Welcome to AC Jewels. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you should not use our website or services.
1. Definitions
- AC Jewels, we, our, or us refers to AC Jewels, the jewellery retailer operating this website.
- Customer, you, or your refers to any individual or entity purchasing goods or using our website.
- Products refers to all jewellery items sold by AC Jewels, including diamond rings, watches, and related accessories.
2. Use of the Website
You agree to use our website for lawful purposes only. You must not:
- Engage in any activity that disrupts or interferes with the operation of our website.
- Use our website to distribute malicious software or content.
- Copy, modify, or distribute our website content without prior written consent.
3. Product Information
We strive to ensure all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the price or description of a product, we reserve the right to correct it and either cancel or adjust the order accordingly. All images are for illustrative purposes and may not perfectly reflect the actual product.
4. Pricing
All prices are listed in South African Rand (ZAR) and include VAT, unless otherwise stated. Prices are subject to change without notice.
5. Orders
- Placing an order constitutes an offer to purchase.
- Orders are subject to acceptance and availability.
- We reserve the right to refuse any order at our discretion.
6. Payment
We accept various payment methods, including credit cards, debit cards, EFT, and approved payment gateways. Payment must be received in full before goods are dispatched.
7. Delivery
- Delivery times are estimates and may vary.
- We are not liable for delays caused by couriers or external factors beyond our control.
- Risk in the goods passes to you upon delivery.
8. Returns and Refunds
Due to the nature of our products, returns are only accepted in accordance with the Consumer Protection Act and our Returns Policy. Custom-made or engraved items cannot be returned unless defective.
9. Warranties and Repairs
- All products come with the manufacturer’s warranty where applicable.
- Proof of purchase is required for warranty claims.
- Warranties do not cover damage caused by misuse, neglect, or normal wear and tear.
10. Limitation of Liability
AC Jewels will not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
11. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of AC Jewels and may not be reproduced without our written permission.
12. Privacy
Your personal information will be handled in accordance with our Privacy Policy, in compliance with the Protection of Personal Information Act (POPIA).
13. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.
14. Changes to Terms and Conditions
We reserve the right to update or amend these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: info@acjewels.co.za
Phone: +27 (0)11 452 0130